General
Yes, all Orivé essences are organically harvested. We adhere to strict organic standards. No pesticides, no artificial additives, pure as nature intended.
Our essences are carefully harvested by our farmers in Asia. We believe in transparent sourcing and stand by every step of the harvesting process, from soil to your home.
With every product you will find clear usage instructions. Do you have a specific question about a product? We are happy to help you via info@orivenature.com or our contact form
Whether you're new to organic Asian products or have been a fan for years, our products are accessible to everyone. If you have any doubts, we'd be happy to help you with personalized advice.
Our organic essences are versatile. From a hot drink to smoothies, desserts, breakfast, or baked goods, the possibilities are endless.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
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Payment & Ordering
At Orivé, you can pay securely via iDEAL, credit card, Bancontact, PayPal, and more. All payments are processed through a secure connection, so your data is always protected.
Orders are processed quickly. Therefore, please contact us as soon as possible via info@orivenature.com if you wish to cancel or change your order. We will do our best to help you.
Yes. Send your order number by email to info@orivenature.com and we will send you your invoice.
Shipping & delivery
Order before 10:00 PM? Then you will receive your order in the Netherlands and Belgium the next day. For other European countries, you will find current delivery times at the checkout.
Yes, we ship throughout Europe. Shipping costs are calculated at checkout based on your location. Free shipping applies to orders within the Netherlands and Belgium.
As soon as your order has been shipped, you will receive a confirmation email with tracking information. This way, you always know exactly where your package is.
Returns & refunds
We stand fully behind the quality of our products. Are you not satisfied for any reason? Contact us via info@orivenature.com or our contact form and we will always resolve it for you.
Please contact us within 14 days of receipt at info@orivenature.com or via our contact form. We will then send you a return label free of charge.
Once we have received and checked your package, we will refund the purchase amount. The refund will be processed within 8 to 10 business days, depending on your bank or payment provider.
Please note: returns are only possible if the product is returned in its original condition and packaging. Products with visible damage or signs of use unfortunately cannot be accepted.
Please contact us within 14 days of receipt if you are not satisfied. We always find a suitable solution.
Our apologies for the inconvenience. Please contact us directly at info@orivenature.com or via our contact form, and we will find the right solution as soon as possible.
